Legal

Privacy Policy

This Privacy Policy explains how we collect, use, and protect your information when you use BEEBRAIN.

1. Who We Are

BEEBRAIN is operated by BEEBRAIN LLC, a limited liability company registered in the State of New York with registered address at 534 3rd Ave, Suite #1286, Brooklyn, NY 11215, USA (“BEEBRAIN,” “we,” “us,” or “our”). We are the data controller for the personal information described in this policy.

2. Information We Collect

Account information. When you create an account, we collect your name, organization name, email address, and password. We do not store your full payment card details; these are handled by our payment processor Stripe.

Amazon seller account data. When you authorize a connection to your Amazon seller account, we access listing data through Amazon's official interfaces (Amazon SP-API) - such as product titles, descriptions, bullet points, ASINs, and related listing metadata so the Service can analyze and optimize your listings. We access this data only to provide the Service and only while your authorization remains active.

Usage data. We collect information about how you use the Service, such as features used, listings drafted, edits made, and basic analytics events, to operate and improve the product.

Technical data. We collect standard technical information such as IP address, browser type, device information, and log data.

3. How We Use Your Information

  • To provide, operate, and maintain the Service, including analyzing and optimizing your listings.
  • To process subscriptions and payments through our payment processor.
  • To communicate with you about your account, including service, security, and transactional messages.
  • To monitor usage, improve features, and develop new functionality.
  • To detect, prevent, and address security issues, fraud, and abuse.
  • To comply with legal obligations and enforce our Terms of Service.

We do not sell your personal information.

4. AI Processing

The Service uses third-party AI providers to generate listing suggestions and optimizations. Listing content you submit may be transmitted to these providers solely to produce results for you. We work to limit the data shared to what is necessary to provide the Service.

5. How We Share Information

We share information only as needed to operate the Service:

  • Service providers - including our hosting, payment processing (Stripe), AI, and analytics providers who process data on our behalf under appropriate confidentiality and data-protection obligations.
  • Amazon - when you direct the Service to submit changes to your listings, that content is sent to Amazon through its official interfaces.
  • Legal and safety - where required by law, or to protect the rights, safety, and security of BEEBRAIN, our users, or others.
  • Business transfers - in connection with a merger, acquisition, or sale of assets, subject to this policy.

6. Data Security

We use reasonable technical and organizational measures designed to protect your information. However, no system is completely secure. You acknowledge that you provide information and authorize account connections at your own discretion and risk.

In the event of a security incident affecting connected accounts or data - including unauthorized access to the Service, we will take reasonable steps to investigate and respond, and will notify affected users where required by law. To the maximum extent permitted by law, we are not responsible or liable for unauthorized access, breaches, or any resulting harm to your Amazon account or business, including any access to accounts you have connected to the Service. Your decision to connect an account and the safeguards available through Amazon are within your discretion.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service, and thereafter as required to comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data as described below.

8. Your Rights

Depending on your location, you may have rights to access, correct, delete, or export your personal information, to object to or restrict certain processing, and to withdraw consent. You can disconnect your Amazon seller account at any time, which stops further access to that account's data. To exercise these rights, contact us using the details below.

United Kingdom users. If you are located in the United Kingdom, you have rights under UK data protection law, including the right to access, correct, delete, or export your personal information, to object to or restrict certain processing, to withdraw consent where processing is based on consent, and to lodge a complaint with the UK Information Commissioner's Office (ICO). We rely on the following legal bases for processing: performance of our contract with you (to provide the Service), our legitimate interests (to operate, secure, and improve the Service), your consent where applicable, and compliance with legal obligations.

9. International Transfers

Your information may be processed in countries other than your own. Where required, we put appropriate safeguards in place for such transfers.

10. Children

The Service is not directed to individuals under 18, and we do not knowingly collect personal information from them.

11. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will provide reasonable notice, such as by email or in-app notice.

12. Contact Us

For privacy questions or to exercise your rights, contact support@beebrain.ai.